Privacy Policy

Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Phone number
Email address
Appointment request information
Insurance-related information
Information submitted through contact forms

We may also automatically collect certain information, including:
IP address
Browser type
Device information
Pages visited
Website usage data
Cookie and analytics information

How We Use Information
We may use collected information to:
Respond to inquiries
Schedule appointments
Communicate regarding services
Improve website functionality
Analyze website traffic and performance
Provide customer support
Comply with legal obligations

Website Forms and Communications
Please do not submit confidential medical information or sensitive personal information through website forms unless specifically instructed that the form is secure and HIPAA-compliant.
Submission of information through this website does not establish a doctor-patient relationship.
If you are experiencing a medical or dental emergency, call 911 or contact emergency services immediately.

HIPAA Notice
Certain services or communication systems associated with this website may involve the collection of protected health information (“PHI”).
Where applicable, HIPAA-compliant systems and safeguards may be used to help protect submitted information. However, no method of internet transmission or electronic storage is completely secure.

Cookies and Tracking Technologies
This website may use cookies, pixels, analytics tools, and similar tracking technologies to improve user experience and website performance.
We may use third-party services including:
Google Analytics
Google Ads
Meta/Facebook advertising tools
Call tracking software
Website analytics platforms
These technologies may collect information regarding your interactions with the website.
You may disable cookies through your browser settings.

Third-Party Services
We may use third-party vendors and service providers to assist with:
Website hosting
Online scheduling
Analytics
Marketing
Communication tools
Payment processing
Third-party providers may maintain their own privacy policies governing use of your information.

SMS Communications
If you opt into SMS communications from [PRACTICE_NAME], you may receive:
Appointment reminders
Appointment confirmations
Practice notifications
Limited promotional communications
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.

Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information submitted through the website.
However, no system can guarantee absolute security.

Your Rights
Depending on applicable law, you may have the right to:
Request access to your information
Request correction of your information
Request deletion of your information
Opt out of certain communications
To exercise these rights, contact us using the information below.

Children’s Privacy
This website is not intended for children under 13 years of age.
We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.

Contact Information
New Haven Family Dental
(586) 315-4424
info@newhavenfamilydental.com